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Bob Sandidge Anne Ward Professional Voice Talent

Bob Sandidge & Anne Ward
PROFESSIONAL CALLER CARE ON-HOLD PROGRAMS

   
 
 
                                                                               ON HOLD RATES           

THESE ARE THE FACTS:

AT&T and others found that:

  • Nearly 70% of all callers are placed on hold for an average of 45 to 60 seconds each

  • With silence on hold, 60% of callers hang up in less than a minute

  • 30% who hang up won't call back

  • Radio on-hold may be carrying advertising for your competition

  • 94% of advertising budgets are spent to produce calling and yet only 6% is spent to handle the call once it comes in

US West Communications studies shows that MESSAGES ON HOLD:

  • Reduce hang ups by 40%

  • Keep your callers on line up to 2 minutes longer

  • Increase caller inquiries by 15%

  • 16% to 20% of callers made a purchase based on the On-Hold message

  • 9 out of 10 callers preferred a message to music and/or silence

Marketing Magazine:

  • 1 in 5 respondents made a purchase based on information they heard while on hold


WHY BOB AND ANNE ON HOLD

   

  PROFESSIONAL CALLER CARE  
  Bob and Anne are marketing professionals who care about your callers experience. They are professional trainers, communicators, and marketers who, in dialogue, involve your caller in your message. That's different than simply delivering a message. The difference between speaking with and speaking to.


 

BobAnneOnHold.com
On-Hold Marketing is a Vision of Creative Core
, a Marketing and Media Company near Chicago, a provider of comprehensive Promotional and Marketing Services.

BobAnneOnHold.com specializing in unique and involving On-Hold marketing messages that make waiting wonderful. Entertaining messages crafted to get your callers connected to information about your company, services and products.

Questions? ASK Bob & Anne. We answer them all.

 

 

 

 
 
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Contents Copyright İ 2005
 CreativeCore - Anne Ward & Bob Sandidge